Errant Support

Need a hand? Errant is a one-person project — and I read every message.

Email

hello@errantapp.com

I usually reply within 1–2 days.

Frequently Asked

How do I cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, open Settings → [your name] → Subscriptions → Errant → Cancel Subscription.

How do I restore my subscription on a new device?

Tap Restore Purchases on the subscription screen, or simply sign in — your subscription follows your account.

How do I delete my account?

Go to Profile → Delete Account. This permanently erases your account and all your data. Note: it does not cancel your subscription — cancel that separately in Settings (see above).

How do I report a post?

On any post that isn't yours, tap the ••• menu and choose Report. Reports are reviewed promptly.

A quest doesn't feel safe — what should I do?

Skip it. Never do anything that risks your safety, the safety of others, or breaks the law. Quests are optional suggestions you complete entirely at your own discretion and risk.